We at Wildflowers have made every effort to properly and accurately represent our North Light figurines. Our photographs and written descriptions give you the next best thing to viewing the horses in person. Our goal is to have satisfied customers, who will return to us in the future for all of their North Light equine needs.

To this end, should you be less than satisfied with your North Light horse when it arrives, you need to contact us by telephone or e-mail within 3 days of receipt and advise us of the reason for your request to return the horse.

The 3 day time period will be strictly adhered to, so you must notify me immediately.
Special orders and Custom painted orders are not returnable.

I will give you a Return Code Number, and you may ship the horse back to me by return mail, insured priority mail. A refund of the figurine's purchase price will be mailed to you upon receipt of the horse, in its original undamaged condition. Postage and Insurance costs are not refunded.

Utmost care is taken with the packing of your horse for shipping. Horses are double boxed for added security. If you should receive your horse having been damaged in route by postal handling, I will promptly initiate and assist you with all necessary postal paperwork, for you to file a postal claim with your post office.

All horses are shipped with full value insurance, for your protection.